First AI voice assistant for Bulgarian restaurants

The AI brain for restaurants — messages, calls, and bookings handled automatically

One system for Instagram, WhatsApp, Viber, and phone calls. Built for Bulgarian restaurants, bakeries, and food shops.

No card required  ·  Cancel anytime  ·  Setup in under 1 hour

Instagram
WhatsApp
Viber
Messenger
Voice BG
app.getguestbrain.net — Unified Inbox
💬 All channels 4
📸 Instagram
💚 WhatsApp
💜 Viber
💙 Messenger
📅 Reservations
👥 Guest CRM
📞 Voice calls
MK
WhatsApp · Marta K. · just now
Искам резервация за утре вечер за 4 души около 20:00
GuestBrain AI · auto-reply
Здравейте Марта! ✓ Потвърждаваме резервация за 4 души утре, 20:00. Ще получите SMS потвърждение. Имате ли специални предпочитания?
AI
48 Messages today
12 Bookings saved
3 sec Avg response
24/7 AI coverage
★★★★★ Trusted by restaurants, bakeries, delis, and cafés across Bulgaria · First AI voice assistant built for the Bulgarian market
Product demo — 2 min 47 sec

See GuestBrain.ai handle a real restaurant in under 3 minutes

Watch how messages, calls, reservations, and guest profiles work together — live, in Bulgarian, automatically.

app.getguestbrain.net — Live demo walkthrough
💬  All channels
📸  Instagram
💚  WhatsApp
💜  Viber
💙  Messenger
📅  Reservations
👥  Guest CRM
📞  Voice calls
Искам резервация за утре вечер за 4 души около 20:00
GuestBrain AI · replied in 3s
Здравейте Марта! ✓ Потвърждаваме резервация за 4 души утре, 20:00. Ще получите SMS потвърждение.
Имате ли свободна маса за двама утре обяд?
GuestBrain AI · replied in 2s
Да, имаме свободни маси утре обяд! В колко часа предпочитате — 12:00 или 13:00?
48 Messages today
12 Bookings saved
3s Avg reply time
24/7 AI coverage
GuestBrain.ai — Full product walkthrough 2:47
To add your video: replace the placeholder in the code with your YouTube, Vimeo, or direct video URL — one line change.
💬 Live inbox demo 0:00
📞 Bulgarian voice call 0:42
📅 Reservation capture 1:18
👥 Guest CRM 1:55
🚀 Setup in 1 hour 2:28

No card required · Cancel anytime · Setup in under 1 hour

The problem

Every missed message is a missed booking

Bulgarian restaurant owners lose revenue every single day to unanswered messages and missed calls.

💬

Messages pile up during service

Your team is taking orders while Instagram DMs go unanswered for hours. Guests book elsewhere without waiting.

📞

Phone calls missed at peak hours

Every unanswered call is a potential booking walking to the competitor next door. Staff can't serve and answer simultaneously.

🧠

No memory of repeat guests

Your best customers return again and again, but your team treats them like strangers every single time.

The solution

One system handles all of it — automatically

GuestBrain.ai connects every guest touchpoint into one intelligent operating layer that works 24/7, even when your floor is packed.

  • AI replies to Instagram, WhatsApp, Viber, and Messenger within seconds — 24 hours a day
  • Bulgarian voice assistant answers phone calls, takes reservations, and logs everything automatically
  • Every booking is captured, organized, and visible to your whole team in one place
  • Every repeat guest is recognized, remembered, and given context before the next interaction
Start free for 14 days →

No card required. Cancel anytime.

Live inbox — all channels AI active
SA
Stefan A.Instagram 12s ago
Имате ли свободна маса за двама утре обяд?
✓ AI replied instantly
MK
Marta K.WhatsApp 1m ago
Имате ли вегански опции в менюто?
✓ AI replied instantly
IG
Ivan G.Viber 3m ago
Резервация за рожден ден — 8 души, събота вечер
✓ AI replied instantly
AI Messaging

Every channel. One intelligent inbox.

Handle Instagram, WhatsApp, Viber, and Facebook Messenger from one premium workspace. AI auto-replies to menus, hours, availability, and bookings — your team only handles what needs a human touch.

  • AI auto-replies 24/7 — menus, hours, tables, takeaway
  • Shared team visibility — no message disappears during service
  • Consistent tone and quality across all 4 channels
  • Viber support — critical for the Bulgarian market
💬 Unified inbox
All (4)
Instagram
WhatsApp
Viber
SA
Stefan A. — Instagram
Свободна маса за двама утре?
1
12s
MK
Marta K. — WhatsApp
Вегански опции?
1m
IG
Ivan G. — Viber
Резервация за рожден ден
3m
EN
Elena N. — Messenger
Има ли паркинг наблизо?
8m
● Live call — Bulgarian
📞

"Добър вечер! Благодарим ви, че се обадихте. За колко души и в колко часа искате резервация?"

Bulgarian ✓
English ✓
Auto-logs to CRM
Voice AI

The first AI phone assistant for Bulgarian restaurants

Powered by Twilio + Vapi, GuestBrain answers every incoming call in Bulgarian — takes reservations, answers FAQs, and logs everything automatically to CRM. Your team stays focused on guests in front of them.

  • Answers calls 24/7 — even during peak service when staff can't pick up
  • Natural Bulgarian conversation — not robotic IVR menus
  • Captures reservation details and syncs to your booking overview
  • Every call logged to guest CRM automatically
Reservations

Bookings organized from every channel

Whether a reservation starts on WhatsApp, Instagram, Viber, or a phone call — it lands in one clean view. Your team always knows exactly who is coming, when, and how many.

  • Voice, message, and web bookings all in one place
  • Pending, confirmed, and completed statuses at a glance
  • Cleaner shift handoff — no more paper notes or scattered apps
📅 Tonight's reservations
6Pending
12Confirmed
18Completed
19:00
Stefan Angelov
Party of 2 · WhatsApp · window seat
Confirmed
19:30
Marta Kostadinova
Party of 4 · Voice call · birthday
Confirmed
20:00
Ivan Georgiev
Party of 6 · Instagram · anniversary
Pending
👥 Guest CRM
EP
Elena Petrova
Repeat guest · Bulgarian · WhatsApp · last visit 3 days ago
8
visits
IG
Ivan Georgiev
Birthday booking · Messenger · VIP note added
5
visits
MK
Marta Kostadinova
Wine preference noted · Viber · inactive 30+ days
3
visits
Guest CRM

A CRM that builds itself from every conversation

Every message, call, and booking adds to a guest profile automatically. Your team always has context before the next interaction — no manual data entry ever.

  • Guest profiles built automatically from messages, calls, and bookings
  • Visit count, preferred channel, last visit, and notes in one view
  • Segment repeat guests for reactivation campaigns
  • Your team always has context before picking up a conversation
Bulgarian voice

Hear the Bulgarian voice assistant

Four voice styles built for different hospitality contexts. Each one speaks natural Bulgarian — not robotic IVR.

Б
Борис
Male · Calm front-desk style
Reassuring Bulgarian tone for premium reservations and first-time guest questions.
Н
Николай
Male · Fast service style
Energetic Bulgarian voice for busy restaurants needing quick information capture.
Е
Елена
Female · Warm reservations style
Warm Bulgarian voice for menu questions, bookings, and repeat-guest hospitality.
К
Калина
Female · Premium concierge style
Polished Bulgarian concierge voice for hotels, bakeries, and premium guest communication.
B
Founder
The story behind GuestBrain
"Built by a restaurant owner who lived the problem firsthand."

Bruno built GuestBrain.ai after running Pura Vita Belgian Bakery in Bulgaria and watching bookings disappear every week to unanswered Instagram messages and missed phone calls during service.

This product did not start as an abstract software idea. It came from the daily reality of running a hospitality business — feeling how difficult it is to answer messages, take calls, and serve guests at the same time.

GuestBrain.ai is the system Bruno wished had existed when he needed it most.

Bruno
Founder · Pura Vita Belgian Bakery, Bulgaria
What changes

What changes when you add AI

From scattered messages and missed calls to one clean operating flow.

Without GuestBrain.ai

  • Instagram and WhatsApp messages answered hours late during service
  • Phone calls missed when staff is busy with guests on the floor
  • Reservations written on paper or in separate apps with no shared visibility
  • Repeat customers not recognized or followed up consistently
  • No way to run campaigns without manually exporting contacts

With GuestBrain.ai

  • Every message replied within seconds — 24 hours a day, 7 days a week
  • Every call answered in Bulgarian automatically — even during peak service
  • Every booking captured and visible to your whole team in one place
  • Every repeat guest recognized, profiled, and remembered automatically
  • Campaigns ready to launch from your existing guest data — no exports needed
Not just restaurants

Built for every food business that talks to customers

Bakeries, delis, food stores, and catering teams face the exact same problem — too many messages, too little time to reply. GuestBrain.ai handles all of it.

73% of customers message before visiting a food shop
4 min average time to answer a WhatsApp preorder manually
68% of missed messages result in a lost sale or visit
3 sec GuestBrain AI average reply time — 24/7
🥐

Bakeries & Pastry Shops

Customers flood your Instagram and Viber with preorder questions every morning. Your staff is baking, not answering phones. GuestBrain handles every inquiry automatically.

  • Answer preorder questions 24/7 — cakes, bread, pastries
  • Confirm custom cake orders via WhatsApp automatically
  • Share daily availability and pickup times instantly
  • Remind customers when their order is ready for pickup
  • Build repeat customer profiles — who orders what and when
🧀

Delis & Specialty Food Shops

Customers ask about ingredients, stock, allergies, and prices on Instagram and Facebook all day. With one person running the shop, you can't serve and reply simultaneously.

  • Answer ingredient, allergy, and availability questions instantly
  • Handle WhatsApp and Messenger preorders automatically
  • Share opening hours and location without lifting a finger
  • Follow up with loyal customers about new arrivals
  • Track your best customers and what they love to buy
🍱

Catering & Food Delivery Teams

Catering inquiries arrive at all hours — events, corporate lunches, private parties. Missing a single message means missing a large contract worth hundreds of euros.

  • Capture every catering inquiry — even at 11pm
  • Qualify leads automatically — guest count, date, budget
  • Send menu options and pricing via WhatsApp instantly
  • Follow up with warm leads who haven't confirmed yet
  • Build a CRM of corporate and repeat event clients
Real example — bakery

A bakery preorder handled in 3 seconds — while the oven is running

A customer messages at 7am asking about a custom birthday cake. The team is baking. GuestBrain answers immediately, captures the details, and logs the order — all before anyone touches their phone.

  • Customer gets an instant reply — not silence for 2 hours
  • Order details captured automatically into the CRM
  • Staff gets notified to confirm the custom details when ready
  • Pickup reminder sent automatically the day before
Start free for 14 days →

Works for restaurants, bakeries, delis, and catering teams.

PV
Pura Vita Bakery
WhatsApp Business
AI active
АК
Здравейте! Правите ли торти по поръчка? Търся торта за рожден ден за 15 души за събота.
07:14
AI
Здравейте! Да, правим торти по поръчка 🎂 За 15 души имаме прекрасни варианти от €45. Какъв вкус предпочитате — шоколад, ванилия или плодова? И за кой час в събота ще вземете тортата?
07:14 · ✓✓
АК
Шоколадова! Ще взема около 11 сутринта.
07:16
AI
Чудесно! Записах поръчката — шоколадова торта за 15 души, събота 11:00. Ще получите потвърждение от нашия екип до края на деня. Как е вашето име? 😊
07:16 · ✓✓

All preorders in one place — for bakeries, delis, and food shops

Every WhatsApp, Instagram, and Viber preorder captured automatically into a clean queue.

🛒 Today's preorders — Pura Vita Bakery ● 3 new today
#1
Шоколадова торта × 1 — 15 порции
Ana K. · WhatsApp · pickup Sat 11:00 · €45
Ready
#2
Кроасан асорти × 24 — офис доставка
TechCorp Sofia · Viber · delivery Fri 09:00 · €36
Preparing
#3
Сватбена торта — консултация нужна
Maria S. · Instagram · event Jun 14 · price TBD
New
Pricing

Simple pricing. Pays for itself in days.

Recover 2 bookings per month and Silver covers itself. Recover 4 and Platinum does too.

Silver
€29/month

For restaurants starting with AI guest communication. Everything you need to stop missing messages and organize bookings.


  • AI auto-reply — Instagram, WhatsApp, Viber, Messenger
  • Shared team inbox with full conversation history
  • Reservation handling and booking overview
  • Automated review requests after visits
  • Simple guest CRM with visit notes
  • Stripe-powered self-serve checkout

No card required. Cancel anytime.

Calculate your ROI

Move the sliders to see how quickly GuestBrain.ai pays for itself based on your restaurant's numbers.

€360
Recovered revenue / month
12.4x
Silver ROI (€29/mo)
5.2x
Platinum ROI (€69/mo)
FAQ

Questions restaurant owners ask first

Most restaurants are fully set up in under 1 hour. We connect your Instagram, WhatsApp, Viber, and Messenger accounts, configure the AI with your menu and FAQs, and you're live. No technical skills required — we guide you through every step.
GuestBrain.ai works as a layer on top of your existing setup. It captures reservations from messages and calls into its own overview — you can continue using your current system in parallel. Deep integrations with popular Bulgarian POS and reservation systems are on the roadmap.
You do. Your restaurant owns all guest data at all times. GuestBrain.ai acts as a processing layer — we store data on EU-based servers, fully GDPR compliant. You can export or delete your data at any time.
Yes. There are no long-term contracts. Cancel any time from your account settings — your subscription stops at the end of the billing period. No cancellation fees, no questions asked.
Yes. The voice assistant is built on Vapi with Bulgarian-trained voice models — it speaks natural, conversational Bulgarian, not robotic text-to-speech. You can hear demo samples in the voice section above. We also support English and other languages for restaurants serving international guests.
After 14 days you choose a plan — Silver at €29/month or Platinum at €69/month. If you don't choose, your account pauses automatically. No charges without your explicit action. We'll remind you 3 days before the trial ends.
Insights for restaurant owners

Practical guides for Bulgarian restaurants

Get in touch

Have questions? We reply within minutes.

Choose your preferred channel — we're available on WhatsApp, Viber, and Facebook Messenger.

Average response time: under 5 minutes during business hours · Available Mon–Sun 8:00–22:00

Start today

Start free. See results in the first week.

14-day free trial. No card required. Cancel anytime.

Start your free trial →

or reach us directly — we reply within minutes

GuestBrain.ai 14-day free trial — from €29/mo
📞 Try a free AI call in Bulgarian — right now
🤖
Try the AI call — free
GuestBrain.ai · Bulgarian voice demo
AI online · calls within 30 seconds

Enter your details and our Bulgarian AI assistant calls you within 30 seconds. Hear the product live before you sign up.

🇧🇬
🔒 GDPR safe ✓ Free · no sales pitch ⚡ 30 second wait

Connecting to AI assistant...

📞
The AI is calling you now
Pick up — it's the GuestBrain Bulgarian voice assistant calling from a Bulgarian number.
Calling in
30s
AI will say: "Добър ден! Обажда се GuestBrain AI. Позволете да ви покажа как работи системата за вашия ресторант..."
🎉
How was the call?

You just experienced GuestBrain.ai live. That same AI handles your restaurant's messages and calls 24/7 — automatically.

⚠️
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